Were you invested in Shield Master Fund or First Guardian?

Your first AFCA complaint document — prepared for you, completely free. You review it, you lodge it yourself.

Prepare your free complaint

Get started in a few minutes. No login required.

Watch Dee’s story — she lodged three complaints. All accepted.

Video coming soon

See what you could claim

$

How it works

1

Answer a few questions

Basic info about your old fund, rollover amount, and when it happened.

2

Get your complaint document

We prepare your AFCA complaint based on published lead decisions. Same day.

3

Review and lodge it yourself

You copy-paste into the AFCA form and submit. We show you every button to click.

Free

Your first complaint, fully prepared. No credit card required.

Based on AFCA lead decisions

AFCA has published decisions awarding compensation to investors in similar cases.

You lodge it yourself

We prepare the document. You review it and lodge directly with AFCA. We never access your AFCA account.

Why now?

ASIC has commenced Federal Court proceedings regarding the proposed sale of InterPrac to Conquest Investment Partners for $50,000 (ASIC media release 26-064MR, 8 April 2026). ASIC is concerned this sale may affect the interests of creditors, including investors with open AFCA complaints.

There are approximately 911 open AFCA complaints against InterPrac. AFCA groups complaints by firm and processes them in the order received. Earlier complaints are generally progressed first.

If a respondent becomes unable to pay a determination, claims may be covered by the Compensation Scheme of Last Resort (CSLR), which has a $150,000 cap per claim.

Common questions

These are independent resources. We encourage you to read them.

Prepare your free complaint

Get started in a few minutes. No login required.

Prepare your free complaint